Open Startup™

Simple Analytics is an Open Startup™, which means it operates fully transparent and shares its metrics, including revenue, costs, users and traffic.

Profit

Since the start we shared our current MRR. Since October 2019 we added a more detailed monthly report on our expenses as on our revenue. This gives you a better understanding of our business. While MRR is great for having a fast comparable measurement, we found our detailed profit chart to be a better match for our long term vision.

Current monthly recurring revenue (MRR)

~$6.8k with 472 paying customers (ARR $82.7k)

Last updated 1 second ago

What is MRR?

At any given time, you can calculate MRR by summing the monthly-normalized amounts of all active subscriptions at that time. For example, an annual subscription for $1,200 only counts $100 towards your MRR. Things get more complicated once you consider discounts, tax, trials, delinquency, cancellations, and metered billing. The reason we've chosen active subscriptions (rather than summing your invoices, for instance) is because MRR is a forward looking metric that is distinct from the immediate cash flow you're about to receive (source Stripe).

Node.js code to calculate MRR from Stripe
const stripe = require('stripe')(process.env.STRIPE_SECRET)
let amount = 0
for await (const subscription of stripe.subscriptions.list({ status: 'active', limit: 100 })) {
  const { plan, discount } = subscription
  if (discount) {
    const { duration, amount_off } = discount.coupon
    if (duration === 'forever') amount -= amount_off
  }
  if (plan.interval === 'year') amount += (plan.amount / 12)
  else if (plan.interval === 'month') amount += plan.amount
}
const mrr = amount / 100
console.log(mrr)

Customer happiness

We believe we can only run a great business if we understand our customers well. We would love to get to know all our 472 customers in one-on-one's, but we can't do this with all of them. To get a good overall picture we measure our customers happiness with two models: Net Promotor Score and a short questionnaire.

Although there are some critics on the NPS, it gives us an easy to calculate number to know if we are going in the right direction. We compare our NPS of the last 30 days with the NPS of all-time.

To go deeper we ask a few questions with our questionnaire. That way we learn why people use our tool and where they heard about us. We also learn what tools they were using before or next to our tool.

How likely are you to recommend Simple Analytics to your friends and colleagues? NPS last 30 days: 74!! (60 all-time).

1. What is the main challenge that brought you to us?

2. Where did you hear about us?

3. What other tool did/do you use?

Page views

What is an analytics company if they don't show their page views. We calculate all page views from all our customers and show this in the graph below. If you scroll down you will also see a graph with our own page views.

Customers

The total of page views of all our customers combined since July 18th, 2019. They had 78,812,180 page views in the last 30 days.

Page views of simpleanalytics.com

Our own website has ... page views in the last month. See our stats in our public dashboard. As a customer you're able to make your dashboard public as well. Or you can share it with others via email access without making it public.

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